Moorfox
Moorfox vs Datto RMM
Choose Datto RMM if you are an MSP invested in the Kaseya ecosystem, or if patch management and ransomware detection across large multi-tenant fleets are what you are buying.
Choose Moorfox if you want a lighter tool you can reason about: one small agent, first-party encrypted remote access, a security score that shows its working, and no negotiated contract standing between you and leaving.
Datto RMM is a Kaseya-owned, MSP-focused RMM with mature patching, ransomware detection and a component store, usually sold alongside Autotask PSA and the wider Kaseya ecosystem on negotiated annual contracts.
At a glance
| Moorfox | Datto RMM | |
|---|---|---|
| Remote desktop | ✓ Built in: end-to-end encrypted, peer-to-peer where the network allows | ✓ Built-in remote takeover plus Splashtop integration |
| Attended quick support | ✓ Built in: portable download, nine-digit code, nothing installed | ✓ Attended sessions supported |
| Terminal and file manager | ✓ Built in, running as SYSTEM or root, headless servers included | ✓ Remote shell and file transfer available |
| Scripting and automation | ✓ Saved commands plus multi-step flows with triggers | ✓ Component store and policy-based automation |
| Patch deployment | ≈ Built in for Windows and Linux: weekly windows in each device's own timezone, a first-seen deferral, approve and block overrides; third-party apps via winget, best effort | ✓ Mature OS and third-party patching |
| Monitoring and alerts | ✓ Org-wide thresholds for CPU, memory, disk, offline and crashes; emails routed per tag | ✓ Monitoring, alerting and ransomware detection |
| Security posture score | ✓ Every device scored out of 100 across fourteen factors, honest about what it could not measure | ✗ Security features exist, but no single per-device score |
| Hardware and software inventory | ✓ Deep: down to BIOS, GPUs and individual memory modules | ✓ Hardware and software inventory |
| Audit log | ✓ Append-only activity log; entries cannot be edited or removed by anyone | ≈ Activity auditing present; not positioned as tamper-proof |
| Agent updates | ✓ Self-healing: checksum-verified, auto-revert on crash loops, staged rollouts, per-device rollback | ≈ Automatic; rollout not under your control |
| Operating systems | ≈ Windows and Linux; no macOS agent yet | ✓ Windows, macOS and Linux agents |
| Ticketing and PSA | ✗ None, and none planned: Moorfox stays an RMM | ✓ Pairs with Autotask PSA and the Kaseya stack |
| Pricing | • Published: free for 10 devices, then $2 per device per month | • Quote-based annual contracts negotiated with sales |
Where Datto RMM is ahead
- Multi-tenant MSP features, and tight pairing with Autotask, IT Glue and the rest of the Kaseya stack.
- Patch management maturity: a longer track record, macOS, and a curated third-party application catalogue where Moorfox relies on winget.
- Ransomware detection built into the endpoint agent.
- A component store of ready-made monitors and automations.
Where Moorfox is ahead
- No annual contract negotiation: billing is monthly and in arrears, with no minimums and no setup fees, and leaving is as easy as uninstalling one agent.
- First-party, end-to-end encrypted remote desktop and terminal, peer-to-peer where possible.
- A per-device security score across fourteen factors, honest about gaps.
- An append-only audit trail nobody can edit, which is worth a lot when several technicians share a fleet.
- Agent updates you can watch, stage by group, and roll back per device.
How to decide
An MSP running Autotask, or one whose patching has to cover Macs and a long tail of third-party applications, should stay in the Kaseya conversation. A team that mostly needs to see, reach, patch and script its Windows and Linux machines, and wants to know exactly what its tooling is doing, will feel at home on Moorfox.
Frequently asked questions
Is Moorfox multi-tenant like Datto RMM?
Moorfox organises machines into groups and tags within your organisation. It does not yet offer the per-client tenancy an MSP with dozens of separate customers would expect from Datto RMM.
Does Moorfox detect ransomware?
Moorfox itself grades prevention: the security score tells you whether antivirus, EDR, encryption and patching are in a good state on each machine. Detection is the Bitdefender EDR add-on, at $4 per device per month on the machines you choose, installed by the same agent and managed from the same dashboard.
What does switching involve?
Enrolling is one line per machine, or one fleet token for many. Both agents can run side by side while you compare, so there is no cut-over cliff.
See the other column for yourself.
Moorfox is free for up to 10 devices, with every feature switched on and no card required. The agents coexist happily, so you can run both side by side and compare on real machines.