Moorfox
Moorfox vs Atera
Choose Atera if you want RMM and PSA in one product with per-technician pricing, or if a built-in helpdesk and macOS patching matter more to you than the remote tooling itself.
Choose Moorfox if you want the remote stack to be first-party rather than an integration: end-to-end encrypted remote desktop, a terminal running as SYSTEM or root, attended quick support and an audit log nobody can edit.
Atera is an all-in-one RMM and PSA with published per-technician pricing and unlimited devices, aimed at MSPs and IT departments that want ticketing, billing and endpoint management in one subscription.
At a glance
| Moorfox | Atera | |
|---|---|---|
| Remote desktop | ✓ Built in: end-to-end encrypted, peer-to-peer where the network allows | ≈ Via integrated third-party tools such as Splashtop and AnyDesk |
| Attended quick support | ✓ Built in: portable download, nine-digit code, nothing installed | ≈ Via the same third-party remote tools |
| Terminal and file manager | ✓ Built in, running as SYSTEM or root, headless servers included | ✓ Remote shell and file manager available from the agent |
| Scripting and automation | ✓ Saved commands plus multi-step flows with triggers | ✓ Script library, scheduled tasks and an AI assistant |
| Patch deployment | ≈ Built in for Windows and Linux: weekly windows in each device's own timezone, a first-seen deferral, approve and block overrides; third-party apps via winget, best effort | ✓ OS and third-party patching built in |
| Monitoring and alerts | ✓ Org-wide thresholds for CPU, memory, disk, offline and crashes; emails routed per tag | ✓ Threshold monitoring and alerting built in |
| Security posture score | ✓ Every device scored out of 100 across thirteen factors, honest about what it could not measure | ✗ No single per-device security score |
| Hardware and software inventory | ✓ Deep: down to BIOS, GPUs and individual memory modules | ✓ Hardware and software inventory |
| Audit log | ✓ Append-only activity log; entries cannot be edited or removed by anyone | ≈ Activity and audit reporting; not positioned as tamper-proof |
| Agent updates | ✓ Self-healing: checksum-verified, auto-revert on crash loops, staged rollouts, per-device rollback | ≈ Automatic; rollout is not under your control |
| Operating systems | ≈ Windows and Linux; no macOS agent yet | ≈ Windows and macOS agents; Linux support is thinner |
| Ticketing and PSA | ✗ None, and none planned: Moorfox stays an RMM | ✓ Full PSA built in: ticketing, time tracking, billing |
| Pricing | • Invite-only early access while we onboard in small batches | • Published per-technician pricing with unlimited devices |
Where Atera is ahead
- PSA and RMM in one subscription: tickets, time and billing next to the machines they concern.
- Per-technician pricing is easy to predict when you manage many devices with a small team.
- Patch management reaches macOS and a broader third-party application catalogue; Moorfox patches Windows and Linux, with third-party apps limited to what winget knows about.
- An app store of integrations and an AI copilot for triage and scripting.
Where Moorfox is ahead
- Remote desktop, terminal and quick support are built into the product and end-to-end encrypted, not handed off to Splashtop or AnyDesk accounts.
- Linux gets the same treatment as Windows: root terminal, deep inventory, security score.
- A per-device security score across thirteen factors, honest about anything it could not measure.
- An append-only audit trail of every session, script and settings change.
- One small agent that verifies updates, reverts bad builds and rolls out on your schedule.
How to decide
Teams that live in tickets and bill for time tend to be happier on Atera. Teams that live inside remote sessions and terminals, especially across mixed Windows and Linux estates, are exactly who Moorfox is built for.
Frequently asked questions
Does Moorfox include ticketing like Atera?
No. Moorfox is deliberately an RMM only: no PSA, no ticketing, no billing. If your helpdesk lives elsewhere already, nothing is duplicated.
How does Moorfox's remote access differ from Atera's?
Atera hands remote sessions to integrated third-party tools. Moorfox's remote desktop, terminal and quick support are part of the product itself, end-to-end encrypted, with media flowing peer-to-peer where the network allows.
Does Moorfox have per-technician pricing?
Moorfox is invite-only early access at the moment, and we onboard in small batches. Pricing is discussed when your invite arrives.
See the other column for yourself.
Moorfox is invite-only while we onboard in small batches. Tell us a little about your fleet and we will send an invite when a spot opens; the agents coexist happily, so you can compare on real machines.